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At West, our focus is on supporting the biopharmaceutical industry in qualification and commercialization of containment and delivery systems for injectable medicines. Selecting high-quality drug packaging that meets regulatory standards is essential to a drug manufacturer’s success. West’s top priority is delivering high-quality packaging products that meet the exacting quality standards and product specifications customers require.
West’s Global Technical Customer Support (TCS) Team is key to this effort – focusing on biopharmaceutical industry needs and partnering with customers throughout the process of selecting and qualifying primary packaging solutions and drug delivery systems. This includes a sound understanding of both the packaging requirements defined by the drug product and the regulatory standards. TCS also provides technical information and scientific data on West and Daikyo products, and facilitates interaction with other West services, e.g. West Analytical Services, to reduce drug product time to market.
Additionally, TCS is active in the biopharmaceutical industry, e.g., participation in industry groups, attending conferences and exhibitions, and delivering technical reports and presentations. This enables TCS to be constantly aware of the latest trends.
Broad technical knowledge, understanding of industry needs, and service excellence ensure that West TCS remains the scientific destination for customers.
Contact a Technical Customer Support representative today to see how West can support you bringing safe, effective drug products to the market.
The Exton West without Borders campaign came to a close with the annual picnic on Friday, June 3. This year the campaign benefitted the Leukemia & Lymphoma Society (LLS), one of the most respected organizations dedicated to finding a cure for blood cancers and providing important support services for those in our community affected by this disease.
Innovation in manufacturing involves a spectrum of evolutionary improvements resulting in what West’s partner Daikyo Seiko, Ltd. considers as “Absolute Quality.” Recent continuous improvement efforts helped Daikyo achieve even higher levels in cleanliness of elastomer products.<br />
Colleagues from West’s Puerto Rico facility joined Johnson & Johnson for the 10<sup>th</sup> annual Tour de Cure Aguadilla cycling event to benefit the American Diabetes Association. Johnson & Johnson hosted the event at their LifeScan operations and brought in over 1,300 racers–raising nearly $100,000 for the cause.
West employees have forged a strong bond with many of the local organizations they support through the West without Borders fundraising initiative.
Combination products open up new vistas when it comes to delivering innovative therapies to patients in need, but teams bringing these products to the market face a number of significant hurdles. Recent surveys conducted by West at workshops held in PA and AZ have revealed some of our customers’ biggest challenges. This is the second of three blogs focused on these challenges — and how West can help Simplify the Journey™ when it comes to developing a combination product.
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